Contact Us
If you have questions, suggestions, or feedback about our file processing tools, feel free to contact us. We'd love to hear from you!
Get in Touch
Choose the best way to reach us based on your needs
Email Support
For general inquiries, bug reports, and feature requests
[email protected]Live Chat
Quick questions and immediate assistance
Send us a Message
Fill out the form below and we'll get back to you as soon as possible. All fields marked with * are required.
What You Can Contact Us About
We're here to help with various types of inquiries and support needs
Report Issues
Found a bug or error in one of our tools? Let us know so we can fix it quickly.
- Tool malfunctions
- Incorrect results
- Performance issues
- Browser compatibility
Feature Requests
Have an idea for a new tool or improvement? We'd love to hear your suggestions.
- New tool ideas
- Feature enhancements
- UI/UX improvements
- Integration requests
General Questions
Questions about how to use our tools or about file formats and processing.
- How-to questions
- File format guidance
- Best practices
- Technical support
Partnerships
Interested in collaborating or integrating our tools? Get in touch with us.
- Business partnerships
- API integrations
- White-label solutions
- Custom development
Frequently Asked Questions
Quick answers to common questions - you might find what you're looking for here
How quickly do you respond to messages?
We typically respond within 24-48 hours during business days. For urgent issues, we may respond sooner.
Do you provide phone support?
Currently, we only provide email support. However, we're working on adding live chat functionality soon.
Can you help with custom tool development?
Yes! We offer custom tool development for businesses. Contact us to discuss your specific requirements.
Is there a way to report security issues?
For security-related issues, please email us directly with "SECURITY" in the subject line for priority handling.
Do you offer API access to your tools?
We're currently developing API access for our tools. Contact us if you're interested in early access.
Can I contribute to the project?
Absolutely! We welcome contributions. Check out our GitHub repository or contact us to learn how you can help.